Cookie Policy

1. Introduction

Welcome to Discover Moreton. This Cookie Policy explains how Discover Moreton ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at discovermoreton.com.au (the "Website").

By using our Website, you consent to the use of cookies as described in this policy. This Cookie Policy should be read alongside our Privacy Policy, which sets out how and why we collect, store, use, and share personal information generally.

We are committed to being clear and transparent about the technologies we use. If you have questions, please contact us using the details at the end of this document.

2. What are Cookies?

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owners.

Cookies can be:

  • Session cookies — temporary cookies that are erased when you close your browser.
  • Persistent cookies — cookies that remain on your device for a set period of time or until you delete them.
  • First-party cookies — cookies set by the website you are visiting.
  • Third-party cookies — cookies set by a domain other than the website you are visiting, typically by third-party services such as analytics providers or advertising networks.

In addition to cookies, we may also use web beacons, pixel tags, local storage, and similar technologies. These are referred to collectively as "cookies" throughout this policy.

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block these cookies, but some parts of the Website may not work as a result.

3.2 Performance & Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us understand which pages are the most and least popular and see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous.

3.3 Functional Cookies

These cookies enable the Website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some or all of these services may not function properly.

3.4 Targeting & Marketing Cookies

These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and internet device.

3.5 Social Media Cookies

Our Website includes social media features and widgets (such as Facebook, Instagram, and Google buttons). These features may collect your IP address and the page you are visiting, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.

4. Third-Party Services

We use the following third-party services that may place cookies on your device. Please refer to each provider's privacy and cookie policy for full information:

  • Google Analytics (Google LLC) — website analytics and performance measurement. Policy: policies.google.com/privacy
  • Google Maps — interactive maps and location features. Policy: policies.google.com/privacy
  • Facebook / Meta Pixel — advertising performance tracking. Policy: www.facebook.com/policy.php
  • YouTube — embedded video content. Policy: policies.google.com/privacy

We do not control these third parties' tracking technologies or how they are used. If you have questions about a third party's cookie practices, please contact them directly.

5. How to Manage and Control Cookies

5.1 Our Cookie Preference Centre

When you first visit our Website, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies. You can also update your preferences at any time by clicking the "Cookie Settings" link in the footer of our Website.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options", "Tools", or "Preferences" menu of your browser. You may also use the "Help" function of your browser for more details.

Below are links to cookie management instructions for common browsers:

  • Google Chrome: support.google.com/chrome/answer/95647
  • Mozilla Firefox: support.mozilla.org/kb/enable-and-disable-cookies-website-preferences
  • Apple Safari: support.apple.com/guide/safari/manage-cookies
  • Microsoft Edge: support.microsoft.com/microsoft-edge/delete-cookies

5.3 Opting Out of Specific Services

You can opt out of specific analytics and advertising cookies using tools provided by those services:

  • Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout
  • Google Ads Settings: adssettings.google.com
  • Facebook Ad Preferences: facebook.com/ads/preferences
  • Network Advertising Initiative Opt-Out: optout.networkadvertising.org
  • Your Online Choices (Australia): youronlinechoices.com.au

5.4 Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Our Website currently does not respond to DNT signals, but you can use the other methods described above to manage your cookie preferences.

6. Consequences of Disabling Cookies

Please note that if you choose to disable certain cookies, some features of the Website may not be available or may not function correctly. In particular:

  • Strictly necessary cookies cannot be disabled without affecting core website functionality.
  • Disabling analytics cookies means we cannot measure or improve the Website's performance.
  • Disabling functional cookies may affect your personalised experience.
  • Disabling targeting cookies will not prevent you from seeing advertisements, but those advertisements may be less relevant to your interests.

7. Legal Basis for Processing

We process cookie-related personal information under the following legal bases in accordance with the Australian Privacy Act 1988 (Cth) and applicable state privacy legislation:

  • Consent — for non-essential cookies (analytics, marketing, functional, and social media cookies), where we rely on your informed consent provided via our cookie banner.
  • Legitimate interests — for strictly necessary cookies that are required for the safe and secure operation of the Website.

Where we rely on consent, you may withdraw it at any time by adjusting your cookie preferences. This will not affect the lawfulness of any processing carried out prior to withdrawal.

8. Data Retention

The duration for which a cookie remains on your device depends on whether it is a session or persistent cookie. Session cookies expire when you close your browser. Persistent cookies expire after a set period — the duration for each cookie is listed in the tables in Section 3 of this policy.

Personal information collected through cookies is retained only for as long as necessary to fulfil the purposes described in this policy or as required by law. For more information about our general data retention practices, please refer to our Privacy Policy.

9. Children's Privacy

Our Website is not directed to children under the age of 13. We do not knowingly use cookies to collect information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately using the details below so we can take appropriate action.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we do, we will revise the "Last Updated" date at the top of this document. Where changes are significant, we will provide a more prominent notice (including, where appropriate, a notification on the Website).

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of the Website after any changes to this policy constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or complaints about this Cookie Policy or our cookie practices, please contact us:

Discover Moreton

Website: discovermoreton.com.au

Location: Moreton City, Queensland, Australia

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.