Who we are
Discover Moreton, a community website dedicated to showcasing the Moreton City region of Queensland, Australia.
What we collect
Contact details, usage data, and information you voluntarily submit via forms or interactions on our site.
Why we collect it
To operate the Website, respond to enquiries, improve our services, and keep you informed about Moreton City.
Who we share with
Trusted third-party service providers only, and only as necessary. We never sell your personal information.
Your rights
You may access, correct, or request deletion of your personal information at any time.
Applicable law
Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)
This Privacy Policy explains how Discover Moreton ("we", "us", "our") collects, holds, uses, and discloses your personal information when you visit or interact with our website at www.discovermoreton.com.au (the "Website") and any related services, content, or events we provide.We are committed to handling your personal information responsibly and in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the thirteen Australian Privacy Principles ("APPs") contained within it, as well as any applicable Queensland privacy legislation.By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use our Website.This Privacy Policy should be read alongside our Cookie Policy, which provides further detail on the tracking technologies we use.
Discover Moreton is a community-focused digital platform dedicated to promoting the Moreton City region of South East Queensland. Our Website provides local news, event listings, business directories, and information about things to see and do in and around Moreton City.
For the purposes of this Privacy Policy, Discover Moreton is the entity responsible for the personal information we collect and the way it is handled.
If you have any questions about this Privacy Policy or our privacy practices, please contact us using the details set out in Section 15 of this document
3.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us, including when you:
The types of personal information collected may include your name, email address, phone number, business name, address, and any other information you choose to provide.
3.2 Information Collected Automatically
When you visit our Website, we and our third-party service providers may automatically collect certain technical and usage information, including:
This information is collected using cookies and similar tracking technologies. For full details, please refer to our Cookie Policy.
3.3 Information from Third Parties
We may receive personal information about you from third parties in certain circumstances, including:
We will only use such information in accordance with this Privacy Policy.
3.4 Sensitive Information
We do not intentionally collect sensitive information (such as health information, racial or ethnic origin, political opinions, religious beliefs, criminal record, or financial information). If you believe you have provided sensitive information to us inadvertently, please contact us so we can delete it.
We collect personal information in a number of ways:
Where it is reasonably practicable to do so, we will collect personal information directly from you. We will always tell you why we are collecting your information at the time of collection.
We collect and use your personal information for the following purposes:
5.1 Providing and Operating the Website
5.2 Communications
5.3 Analytics and Improvement
5.4 Legal and Compliance
We will only use your personal information for the purpose for which it was collected, or a related purpose that you would reasonably expect. If we wish to use your information for a materially different purpose, we will seek your consent first.
6.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating the Website and providing our services. These providers are required to handle your information in accordance with our instructions and applicable privacy laws. They include:
6.2 Business Partners and Sponsors
From time to time, we may partner with local businesses, event organisers, or community groups. We will only share your information with such parties with your consent or where necessary to deliver a specific service you have requested.
6.3 Legal Requirements
We may disclose your personal information if required to do so by law or in good-faith belief that such action is necessary to comply with a legal obligation, protect the rights or safety of Discover Moreton, our users, or the public, or prevent fraud or other illegal activity.
6.4 Business Transfers
In the event that Discover Moreton is involved in a merger, acquisition, restructure, or sale of assets, your personal information may be transferred to the relevant successor or acquirer. We will notify you via a prominent notice on our Website before any such transfer and any change in the applicable privacy policy.
6.5 We Never Sell Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Full stop.
Some of our third-party service providers are based outside Australia and may store or process your personal information on servers located overseas, including in the United States, the European Union, and other jurisdictions.
Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients handle it in a way consistent with the Australian Privacy Principles, either by relying on adequacy arrangements, contractual protections, or the recipient's own privacy certifications.
By using our Website, you acknowledge and consent to your personal information being disclosed to overseas recipients in these circumstances.
We may use your personal information to send you information about upcoming events, local news, community initiatives, or other content related to the Moreton region that we believe may interest you — but only where you have opted in to receive such communications, or where we are otherwise permitted to do so under applicable law.
Every marketing communication we send will include a clear and easy way for you to opt out (unsubscribe). You can also opt out at any time by contacting us directly using the details in Section 15.
Even if you opt out of marketing communications, we may still send you important service-related messages (such as updates to this Privacy Policy or responses to your enquiries).
We use cookies and similar tracking technologies to enhance your experience on the Website, analyse usage patterns, and deliver relevant content. Our use of cookies is governed by our Cookie Policy, which is incorporated into this Privacy Policy by reference.
You can manage your cookie preferences at any time using the Cookie Settings tool available in the footer of our Website, or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include:
While we implement robust security practices, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your personal information, and you provide it at your own risk. If you suspect a security breach has occurred, please contact us immediately.
10.1 Data Breach Response
In the event of an eligible data breach as defined under the Notifiable Data Breaches (NDB) scheme (Part IIIC of the Privacy Act), we will assess the breach, notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required, and take appropriate remedial action as quickly as practicable.
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
The retention period varies depending on the type of information:
Our Website is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.
Under the Australian Privacy Act and the APPs, you have a number of rights in relation to your personal information. These include:
13.1 Right of Access
You have the right to request access to the personal information we hold about you. We will provide access within a reasonable timeframe (generally 30 days) unless an exception applies under the Privacy Act. We will not charge you for making an access request, but may charge a reasonable fee for providing access in certain circumstances.
13.2 Right to Correction
If you believe that personal information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, you have the right to request that we correct it. We will take reasonable steps to correct the information or, if we disagree, to note your request alongside the information.
13.3 Right to Deletion
In certain circumstances, you may request that we delete your personal information. We will comply with such requests unless we are required by law to retain the information or have another legitimate reason to do so.
13.4 Right to Withdraw Consent
Where we rely on your consent to process personal information (such as for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to your withdrawal.
13.5 Right to Lodge a Complaint
If you are not satisfied with how we handle your personal information or how we respond to your privacy request, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
OAIC contact details:
To exercise any of these rights, please contact us using the details in Section 15. We may need to verify your identity before processing your request.
Our Website may contain links to third-party websites, social media platforms, or external services (including local businesses, event pages, or government websites). This Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices.
We encourage you to review the privacy policies of any third-party websites you visit. The inclusion of a link on our Website does not constitute an endorsement of that site or its privacy practices.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Organisation: Discover Moreton
Website: discovermoreton.com.au
Location: Moreton City, Queensland, Australia
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will update the "Last Updated" date at the top of this document.
Where changes are material, we will provide more prominent notice — for example, by displaying a banner on the Website or, where we have your contact details, by sending you a notification directly.
Your continued use of the Website after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.